What YOU WILL ACHIEVE 

David Jones is in the midst of a dynamic organisational wide transformation as it transitions back into Australian ownership. With a focus on delivering our Vision2025+ strategy, along with the evolution of our transport and supply chain operating model, the Transport & International Supply Chain Manager will be critical in ensuing we deliver customer experiences like no other.

Reporting to the Head of Value Chain strategy and partnerships, you will be responsible for the operational execution of all inbound/outbound transport services both local and domestic along with the procurement/management of all transport services/partners.  

Your team will ensure cost effective product availability, a consistently high level of service and operational excellence to ensure our omnichannel teams can deliver outstanding experiences for our customers.  With a focus on continuous improvement initiatives in a rapidly evolving retail market, this role will be crucial in ensuring that we deliver for the now while having one eye on emerging trends across transport and supply chain.

What YOUR DAY LOOKS LIKE

 Customer Obsessed & Delivering Service Like No Other

• Leverage emerging business capabilities to support the achievement of customer and commercial targets.
• Ensure clear Standard Operating Processes, End to end Exception Management are aligned across David Jones. Supported by Clear SLA KPIs and Reporting
• Partner cross functionally to ensure optimal outcomes and shared success, whilst championing best practice and building capability and confidence across the business
• Provide support to continued business operations across various sites (retail, supply chain, Silverwater) across all trading days in the event of a business disruption.

Driving Commercial & Operational Achievement

• Procure services and oversee all inbound and outbound third-party transport activity
• Through the use of data, understand all critical paths to unlock commercial efficiency opportunities
• Ensure service level commitments are satisfied, and service, sustainability and financial targets are achieved
• Strategically deliver David Jones strategy including all transformation programs supporting Vision 2025
• Ensure services are procured in line with the David Jones Procurement processes and templates. Including requirements, assessment Criteria in line with contract management
• Lead pricing strategy development and implementation, ensuring a robust pricing process, delivering optimal cost-efficient services
• Oversee and build long-term relationships with strategic service providers
• Develop and maintain price benchmarking programs that drive proactive pricing decisions 

What YOU’LL NEED TO THRIVE

• Strong experience in a similar role
• Transformation experience and proven change management experience
• Ideally hands-on experience with Distribution Centre transformation
• Procurement experience and strong understanding of contract management
• Customer centric thinking and approach
• Critical and strategic thinking
• Creative problem-solving skills
• Passion for working collaboratively across various business functions and teams
• Excellent Stakeholder Management, partnering and relationship building capabilities
• Data driven insights
• Digital Fluency
• Demonstrable business & industry knowledge I contract management. Ideally in managing business to consumer deliveries and large scale transport
• Negotiation Skills
• Experience with analysing complex data sets and obtaining meaningful insights
• Excellent analytical and financial acumen.
• Exceptional communication and interpersonal skills.