Regional Manager - Victoria Metro

David Jones exists to inspire like no other and as we continue to deliver on our ambitious transformation agenda in line with our Vision 2025+ strategy, we are committed to creating inspired careers so our people can Thrive. 

ABOUT THE ROLE:

David Jones currently has a unique leadership opportunity within our Stores Leadership team for a Regional Manager. We are looking to bring in an experienced people leader to coach and inspire our Stores teams in Victoria. As a Regional Manager, you will engage and support your team by instilling a customer centric approach to sales, alongside a strategic outlook on maximising store profitability.

What YOUR DAY LOOKS LIKE

• Maximise outcomes for David Jones customers by fostering a customer centric service culture by ensuring we have the right people, in the right place, at the right time
• Grow profitable sales within your business unit
• Identify opportunities to improve service and profitability, sales, performance, productivity, staff scheduling
• Support and build cross-functional relationships with internal and external stakeholders to maximise their stores and the company’s performance
• Partner with stores and brands and maintain operational standards and support
• Ensure rostering, salary and expense budgets are adhered to
• Demonstrate leadership and oversee all operational functions across their team
• Ensure that the company and Retail Operations strategies are upheld across all stores
• Translate ideas into operational reality
• Foster a customer and service focused culture through their teams
• Support and enable the delivery of exceptional customer service
• Maintain and drive consistent operational standards across the network of stores
• Support and deliver continuity in presentation
• Support and enable the growth of profit and revenue generation
• Nurture and develop talented teams and a health succession plan
• Oversee the site development plans for any future store re-development projects

What YOU’LL NEED TO THRIVE

• Have significant demonstrated experience within Retail, ideally with a department store or specialty fashion background at a State or National level
• Possess significant demonstrated experience managing high volume sales generation, with a customer service focused approach
• Have developed exceptional people management skills, with a focus on coaching and inspiring your teams
• Have developed effective leadership skills, managing multiple stakeholders, ideally in a multi-site location
• Possess strong financial and commercial acumen, utilising your experience in resource / sales forecasting, salary management and workforce modelling
• Possess exceptional communication skills, both written and spoken, with the ability to influence and partner with key stakeholders across the organisation to achieve business outcomes
• Possess a customer comes first attitude, holding a professional stance and emotional intelligence
• Are able to act as an effective change agent supporting business initiatives
• Have a demonstrated ability to manage complex, time-dependent deliverables and work within a fast paced environment whilst balancing competing interests
• Possess excellent communication skills, both written and spoken, with the ability to engage with a range of key stakeholders, both internal and external
• Possess a strong retail acumen

Why work for us?

Our purpose at David Jones is to ‘inspire like no other’, and culturally we aspire to be THRIVING.  In our thriving culture, our people will be at their best as individuals and as teams.  Our thriving cultural foundations are defined by the behaviours each and every one of us display.  It’s our commitment and responsibility to ensure that as individuals and as a collective, that we are living our cultural foundations.

• Unique opportunity to be part of a highly engaged, successful team, focused on the transformation of an iconic Australian brand
• A competitive remuneration package including performance-based incentives
• Hybrid working arrangements in office and from home that provide appropriate work/life balance
• Parental leave policy of 18-weeks paid leave for the primary carer, and 3-weeks paid leave for the supporting partner
• Generous employee discounts across David Jones and access to partner benefits
• An additional day of leave for your birthday along with time to support charitable work
• Opportunities to support community partnerships across our Corporate Social Responsibility program
• Be a member of a company committed to sustainable practices, driving change in the retail landscape
• Ongoing training and development to pursue individual ambitions

About Us

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose.  We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions.  We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.