Logistics Manager

What YOU WILL ACHIEVE 

David Jones is in the midst of a dynamic organisational wide transformation as it transitions back into Australian ownership. With a focus on delivering our Vision2025+ strategy, along with the evolution of our transport and supply chain operating model, the Transport & International Supply Chain Manager will be critical in ensuing we deliver customer experiences like no other.

Reporting to the Head of Value Chain strategy and partnerships, you will be responsible for the operational execution of all inbound/outbound transport services both local and domestic along with the procurement/management of all transport services/partners.  

Your team will ensure cost effective product availability, a consistently high level of service and operational excellence to ensure our omnichannel teams can deliver outstanding experiences for our customers.  With a focus on continuous improvement initiatives in a rapidly evolving retail market, this role will be crucial in ensuring that we deliver for the now while having one eye on emerging trends across transport and supply chain.

What YOUR DAY LOOKS LIKE

 Customer Obsessed & Delivering Service Like No Other

• Leverage emerging business capabilities to support the achievement of customer and commercial targets.
• Ensure clear Standard Operating Processes, End to end Exception Management are aligned across David Jones. Supported by Clear SLA KPIs and Reporting
• Partner cross functionally to ensure optimal outcomes and shared success, whilst championing best practice and building capability and confidence across the business
• Provide support to continued business operations across various sites (retail, supply chain, Silverwater) across all trading days in the event of a business disruption.

Driving Commercial & Operational Achievement

• Procure services and oversee all inbound and outbound third-party transport activity
• Through the use of data, understand all critical paths to unlock commercial efficiency opportunities
• Ensure service level commitments are satisfied, and service, sustainability and financial targets are achieved
• Strategically deliver David Jones strategy including all transformation programs supporting Vision 2025
• Ensure services are procured in line with the David Jones Procurement processes and templates. Including requirements, assessment Criteria in line with contract management
• Lead pricing strategy development and implementation, ensuring a robust pricing process, delivering optimal cost-efficient services
• Oversee and build long-term relationships with strategic service providers
• Develop and maintain price benchmarking programs that drive proactive pricing decisions 

What YOU’LL NEED TO THRIVE

• Customer centric thinking and approach
• Critical and strategic thinking
• Creative problem-solving skills
• Passion for working collaboratively across various business functions and teams
• Excellent Stakeholder Management, partnering and relationship building capabilities
• Data driven insights
• Digital Fluency
• Demonstrable business & industry knowledge I contract management. Ideally in managing business to consumer deliveries and large scale transport
• Negotiation Skills
• Experience with analysing complex data sets and obtaining meaningful insights
• Excellent analytical and financial acumen.
• Exceptional communication and interpersonal skills.

Why work for us?

Our purpose at David Jones is to ‘inspire like no other’, and culturally we aspire to be THRIVING.  In our thriving culture, our people will be at their best as individuals and as teams.  Our thriving cultural foundations are defined by the behaviours each and every one of us display.  It’s our commitment and responsibility to ensure that as individuals and as a collective, that we are living our cultural foundations.

• Unique opportunity to be part of a highly engaged, successful team, focused on the transformation of an iconic Australian brand
• A competitive remuneration package including performance-based incentives
• Hybrid working arrangements in office and from home that provide appropriate work/life balance
• Parental leave policy of 18-weeks paid leave for the primary carer, and 3-weeks paid leave for the supporting partner
• Generous employee discounts across David Jones and access to partner benefits
• An additional day of leave for your birthday along with time to support charitable work
• Opportunities to support community partnerships across our Corporate Social Responsibility program
• Be a member of a company committed to sustainable practices, driving change in the retail landscape
• Ongoing training and development to pursue individual ambitions

About Us

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose.  We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions.  We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.