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Network Optimisation and Security Lead

Job No.: 537475

Location: Melbourne - CBD & Inner

Job type: Full-Time

The role

David Jones exists to inspire like no other and as we continue to deliver on our ambitious transformation agenda in line with our Vision 2025+ strategy, we are committed to creating inspired careers so our people can Thrive.

As the Network Optimisation and Security Team Lead you will be managing the Network optimisation and security team.

Reporting to the Senior Infrastructure Manager, you will be responsible for ensuring that the network is optimised for performance and reliability, and the implementation and operations of the security of the David Jones Network and Infrastructure. You will be working with other teams to identify areas for improvement and develop solutions to address them.

The role will suit a Tech- Savvy, innovative and customer-obsessed with Extensive knowledge and expertise of network architectures, technologies, and topologies.


What does the role involve?

  • Assist to perform hardware and system implementations, including Network equipment and technology upgrades, relocation and refresh.
  • Identifying, monitoring, and defining the requirements of the overall optimisation and security of the Network infrastructure.
  • Planning, engineering, and monitoring the security arrangements for the protection of the network systems
  • Creating different ways to solve the existing threats and security issues.
  • Configuring and implementing intrusion detection systems and firewalls.
  • Ensuring compliance with regulatory requirements.
  • Lead a team to address all allocated first and second level service calls, system incidents, change requests and work orders delegated from the Technology team
  • Manage ordering, implementation and billing requirements for the network and security services
  • Subject matter expert on the relevant managed services contracts
  • Identify and implement Service Delivery performance improvements
  • Provide network and telephony solution consulting and delivery for David Jones
  • Evaluate and recommend emerging technologies and solutions that align with business objectives and enhance infrastructure capabilities
  • Manage relationship with external partner service delivery managers to ensure that service providers meet their contractual obligations
  • Accountable for leadership of the Network Optimisation and Security team, within the DJs Technology function


Who are we looking for?

  • Experience with managing network platforms such as HPE Aruba, Palo Alto, Netskope or Cloudflare.
  • Knowledge of the network security stack (firewall, proxy, remote access, IDS/IPS, access control)
  • Experience in implementing and maintaining SDWAN/SASE/SSE network architecture.
  • Proven ability to prioritise and plan, making insightful recommendations with an enterprise-wide consideration for technology and business needs
  • Experience in working with external partners, strong negotiation skills and understanding of technology commercial contracting environment
  • Experience with cloud networking and computing platforms such as AWS, or Azure
  • Ability to challenge and qualify the design of a solution and its suitability for our business
  • Ability to create, maintain and enhance effective working relationships at all levels of the organisation.
  • At least 5 years of experience in Infrastructure and cloud engineering or a related field.
  • Experience working within similar corporate / retail environments, partnering with Technology team and the business to achieve business outcomes and optimise customer / end user experience


Why work for us?

  • Unique opportunity to be part of a highly engaged, successful team, focused on the transformation of an iconic Australian brand
  • A competitive remuneration package including performance-based incentives
  • Hybrid working arrangements in office and from home that provide appropriate work/life balance
  • Parental leave policy of 18-weeks paid leave for the primary carer, and 3-weeks paid leave for the supporting partner
  • Generous employee discounts across David Jones and access to partner benefits
  • An additional day of leave for your birthday along with time to support charitable work
  • Opportunities to support community partnerships across our Corporate Social Responsibility program
  • Be a member of a company committed to sustainable practices, driving change in the retail landscape
  • Ongoing training and development to pursue individual ambitions

About Us

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose.  We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions.  We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.



David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Closing date: for applications

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