Logo
Applicant Login

Refine search

Counter Manager Opportunities - David Jones Melbourne Stores




Apply now Job no: 528742
Work type: Full-Time, Part-Time, Permanent
Location: Melbourne - East, Melbourne - CBD & Inner, Melbourne - North, Melbourne - South, VIC - Other
Categories: Beauty

  • Roles available across our Bourke Street Mall, Chadstone, Doncaster, Malvern and Southland stores.
  • Current opportunities include Chanel, Yves Saint Laurent, Lancome, Elizabeth Arden, Clarins, La Mer, Jurlique, La Prairie, Liberty Bell and Ella Bache.
  • Gain exposure to leading global makeup and skincare brands with generous incentives & training.
  • Rotating roster with every second weekend off.

ABOUT THE ROLE:

Reporting directly to the Sales Manager, you will experience unique levels of exposure to our world class Store Management team and leading global beauty brands within David Jones stores. As a Counter Manager, you will lead by example and coach your team by developing and supporting them to grow. You will have the responsibility to drive your counter’s performance whilst ensuring a 5 star service is delivered to our customers with every interaction.

DUTIES INCLUDE:

As a Counter Manager you will act as a brand ambassador for your counter, uniting and inspiring your team to provide exceptional and personalised customer service. You will also:

  • Personally drive sales and deliver exceptional customer service
  • Work collaboratively with your team to ensure KPI’s and sales targets are met
  • Ensure visual merchandising standards across the counter adhere to company guidelines
  • Monitor and report on inventory control/ stock management
  • Compliance with David Jones policies, procedures and processes
  • Prompt resolution on customer queries and complaints
  • Support the Sales Manager to coach and induct new employees
  • Share your passion for beauty with our clients and inspire them with product knowledge and recommendations 

SKILLS AND REQUIREMENTS:

  • Qualified Beauty Therapist (Diploma or Certificate)
  • Previous experience in a customer facing role within beauty retail
  • Flexibility to work retail hours which includes some late nights and weekends
  • Exceptional service and communication skills
  • Ability to coach and provide feedback to build individual and team capability
  • Initiative with the ability to motivate and adapt to changing business requirements
  • Be representative of the brand, holding a professional stance and high emotional intelligence

CULTURE:

The David Jones and Country Road Group are a diverse and highly regarded collective of brands. Our ambition is to become global leaders in retail by building a family of people as diverse and passionate as we are. We have found that by nurturing the unique talents of our people and working with them to carve out a rich and varied career, we are able to create a new standard of retail in the Southern Hemisphere. By enabling and empowering our employees, David Jones ensures that we are a destination for endless possibilities.

BENEFITS:

  • Generous brand discounts, incentive schemes and ongoing brand training and development
  • David Jones and the Country Road Group staff discounts and training
  • A genuine, open and high performing culture
  • An opportunity to impact positively within an iconic organization each and every day
  • Structured training to support personal growth and career development

ABOUT DAVID JONES:

Our vision is to be Australasia’s premium lifestyle retail destination. To achieve this we have three key enablers:

  • We must deliver a curated and differentiated premium product offer,
  • We must enable our customers to shop wherever, whenever and however
  • We must provide brilliant customer service and experiences. 

Achieving this ensures David Jones is a luxury destination offering an experience that makes our customer’s choice exceptionally easy.

HOW TO APPLY:

To begin a career with endless possibilities, we invite you to begin your application now.

Shortlisted candidates will be requested to participate in a one-way video interview as part of our selection process.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

Back to search results Apply now

Share this:

| More