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Customer Service Assistant - Casual Position - Warringah Mall David Jones

Apply now Job no: 528002
Work type: Casual
Location: Sydney - North
Categories: Customer Service


  • Gain exposure to world class Brands at David Jones
  • Grow your retail career within an iconic Department store


If you motivated by creating memorable experiences for others, we invite you to be extraordinary at David Jones. In this role you will:
•  Work collaboratively with your team to ensure we deliver seamless experience
•  Gift wrap for customers so they can share the David Jones experience with their friends and family.
•  Evaluate situations and act accordingly, knowing when to escalate to a member of the management team.
•  Be an ambassador for service and the business
•  Link your knowledge of stores services to your understanding of each and every customer to offer a personalised approach
•  Be self-motivated in a fast paced, high volume transactional environment.

We are looking for that little bit extra, so join us if you:
•  Love interacting with customers
•  Have sophistication, credibility and represent the brand in every interaction
•  Communicate with professionalism and style
•  Thrive on team work and collaboration
•  Have a keen eye for detail.
•  Have strong written, listening and spoken communication.
•  Are adaptable, and able to mould to an ever changing, fast paced environment
•  Are flexible in line with business needs



The David Jones and Country Road Group are a diverse and highly regarded collective of brands. Our ambition is to become global leaders in retail by building a family of people as diverse and passionate as we are. We have found that by nurturing the unique talents of our people and working with them to carve out a rich and varied career, we are able to create a new standard of retail in the Southern Hemisphere. By enabling and empowering our employees, David Jones ensures that we are a destination for endless possibilities.


  • A genuine, open and high performing culture
  • An opportunity to impact positively within an iconic organization each and every day
  • Structured training to support personal growth and career development


Our vision is to be Australasia’s premium lifestyle retail destination. To achieve this we have three key enablers:

  • We must deliver a curated and differentiated premium product offer,
  • We must enable our customers to shop wherever, whenever and however
  • We must provide brilliant customer service and experiences. 

Achieving this ensures David Jones is a luxury destination offering an experience that makes our customer’s choice exceptionally easy.


To begin a career with endless possibilities, we invite you to begin your application now.

Shortlisted candidates will be requested to participate in a one-way video interview as part of our selection process.




Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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