Counter Manager - Adelaide Central Plaza

• Located at our David Jones stores at Adelaide Central Plaza 
• Counter Manager opportunities available
• Part Time opportunities, every second weekend off

• Manage a cosmetic counter with a team representing a luxury brand!
• Dedicated Product Training sessions with premium beauty brands
• Staff Discount across David Jones, Country Road, Trenery, Witchery, Mimco + more

ABOUT THE ROLE:

Reporting directly to the Sales Manager, you will experience unique levels of exposure to our world class Store Management team & Beauty Brands. You will have the responsibility to drive your counter's performance. As a Counter Manager lead by example and coach the team to ensure a 5 star service by developing and supporting your team to grow.

DUTIES INCLUDE:

As a Counter Manager you will act as a brand ambassador for your counter, uniting and inspiring your team to provide exceptional and personalised customer service. You will also:

• Work collaboratively with your team to ensure KPI’s and sales targets are met
• Ensure visual merchandising standards across the counter adhere to company guidelines
• Monitor and report on inventory control/ stock management
• Compliance with David Jones policies, procedures and processes
• Prompt resolution on customer queries and complaints
• Support the Sales Manager to coach and induct new employees

SKILLS and REQUIREMENTS:

• Qualified Beauty Therapists/ Makeup artist (Diploma or Certificate)
• Previous management experience in a customer facing role within beauty or retail
• Exceptional service, selling and communication skills
• Ability to coach and provide feedback to build individual and team capability
• Initiative with the ability to motivate and adapt to changing business requirements
• Be representative of the brand, holding a professional stance and high emotional intelligence

CULTURE:

The David Jones and Country Road Group are a diverse and highly regarded collective of brands. Our ambition is to become global leaders in retail by building a family of people as diverse and passionate as we are. We have found that by nurturing the unique talents of our people and working with them to carve out a rich and varied career, we are able to create a new standard of retail in the Southern Hemisphere. By enabling and empowering our employees, David Jones ensures that we are a destination for endless possibilities.

BENEFITS:

• A highly competitive incentive scheme
• A genuine, open and high performing culture
• An opportunity to impact positively within an iconic organization each and every day
• Structured training to support personal growth and career development

ABOUT DAVID JONES:

Our vision is to be Australasia’s premium lifestyle retail destination. To achieve this we have three key enablers:

• We must deliver a curated and differentiated premium product offer,
• We must enable our customers to shop wherever, whenever and however
• We must provide brilliant customer service and experiences. 

Achieving this ensures David Jones is a luxury destination offering an experience that makes our customer’s choice exceptionally easy.

HOW TO APPLY:

To begin a career with endless possibilities, we invite you to begin your application now.

Shortlisted candidates may be requested to participate in video interviewing as part of the selection process.