Loyalty Campaign Lead
Job no: 524805
Work type: Full-Time
Location: Melbourne - CBD & Inner
Your role as Loyalty Campaign Lead will be responsible for the development, creation and execution of end-to-end David Jones Rewards campaigns. You will create campaign plans, timelines and customer segmentation plans to then brief into key internal stakeholders. We are looking for someone with a strong data driven marketing skillset, who is process oriented and who has an ability to prioritize conflicting timelines.
What does the role involve?
- Oversee the development and execution of campaigns related to David Jones Rewards program
- Provide insight and guidance into the creative process for Rewards campaigns
- Work closely with the BI and Insights team to measure campaign performance
- Collaborate with core business units to drive new innovation within Rewards campaigns
- Work with the wider team to ensure all offers are set up correctly and that EDMs have been designed and built in accordance with briefs
What are we looking for?
- Demonstrated experience in a CRM, Data Driven Marketing and/or Campaign role
- Experience working with Salesforce and/or Salesforce Marketing Cloud
- Relevant degree qualification in business, marketing or commercial discipline
- Strong communication skills with the confidence to engage with senior stakeholders
- Ability to prioritise and meet conflicting deadlines
- Exposure working within the retail, FMCG or financial services industry will be advantageous
Why work for us?
- A competitive remuneration package, including an annual bonus incentive
- Generous employee discounts across David Jones and Country Road Group
- An additional day of leave for your birthday
- The opportunity to support community partnerships through our Corporate Social Responsibility program
- Be a member of a company committed to sustainable practices
- Ongoing training and development to pursue individual ambitions
David Jones and the Country Road Group is Australasia’s largest department store and fashion retail group comprising of iconic brands such as David Jones, Country Road, POLITIX, Trenery, Witchery and MIMCO. Part of Woolworths Holding (SA) our values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality.
David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time