Job no: 519479
Work type: Permanent
Location: Support Centre - Melbourne
Categories: Information Technology
David Jones and the Country Road Group, with their brands Country Road, Trenery, Witchery, Mimco and Politix, form Australia's most highly regarded retail group. Our ambition is to be global leaders in retail, and to help build this new reality, we are seeking people who are equally passionate in setting a new standard for retail in Australia. With an exciting vision ahead, embark on a career with a real point of differentiation.
The Information Technology department works strategically across both Country Road Group and David Jones. We have the opportunity for an experienced ServiceNow Developer/Administrator to join our growing IT team.
In this pivotal role you will work in the collaborative environment to manage the ServiceNow platform on a day-to-day basis, working with business leaders to customize and develop the application as required. As a subject matter expert you will gather and document requirements to ensure improvements are implemented within scope, timeframes and budgets.
This broad position will require experience with ITIL-based processes and ServiceNow platform including experience in implementation and customization of core applications. You have are adept at administering the ServiceNow platform including triaging issues, troubleshooting, implementing bug fixes, and root cause analysis.
We are looking for that little bit extra, so join us if you have:
- Tertiary qualification –degree level business systems or computer science
- Certified ServiceNow System Administrator
- Certified ServiceNow Developer
- Attention to detail and strong degree of accuracy
- Excellent organisational skills and deadline driven
- Excellent communication skills
If you're looking for an extraordinary career, please submit your application now.
Advertised: AUS Eastern Standard Time