Hay Street Mall, Customer Service Assistant, CSC, PT, 28PW
Job no: 512368
Work type: Casual
Location: Hay Street Mall
Categories: Customer Services
David Jones wants to inspire people by providing an exceptional experience. As one of the leading international retailers, we’ve done this by curating the world's leading brands across fashion, beauty, home and food. By enabling and empowering our employees, David Jones ensures that we are a destination for endless possibilities.
The Stores team are responsible for delivering seamless experiences to all customers across our stores.
If you motivated by creating memorable experiences for others, we invite you to be extraordinary at David Jones. In this role you will:
• Work collaboratively with your team to ensure we deliver seamless experience
• Gift wrap for customers so they can share the David Jones experience with their friends and family.
• Evaluate situations and act accordingly, knowing when to escalate to a member of the management team.
• Be an ambassador for service and the business
• Link your knowledge of stores services to your understanding of each and every customer to offer a personalised approach
• Be self-motivated in a fast paced, high volume transactional environment.
We are looking for that little bit extra, so join us if you:
• Love interacting with customers
• Have sophistication, credibility and represent the brand in every interaction
• Communicate with professionalism and style
• Thrive on team work and collaboration
• Have a keen eye for detail.
• Have strong written, listening and spoken communication.
• Are adaptable, and able to mould to an ever changing, fast paced environment
• Are flexible in line with business needs
Ie. Gift Wrapping
At David Jones we go the extra mile. We:
(Recruiter to remove benefits that do not apply. As a guide there should be no less then 5 benefits included below)
• Offer David Jones employee discounts
• Are surrounded by a great team and are inspired to make a difference for our customers
• Offer career progression - there are always opportunities for those with aspirations
• Pursue excellence and offer ongoing training and development
• Have a management team that cares, investing their time to develop and coach
• Are diverse, and represent the communities we serve
• Have a flexible workforce, we balance our employees and customers needs
• Gain exposure to a dynamic and engaging retail environment
To begin a career with endless possibilities, we invite you to begin your application now.
Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time